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Table of Contents

Financial Topics

Strategy and Business Model

Our long-term success depends on our ability to innovate, address global challenges, serve customers, and become a leader in the cloud.

Key Facts

View a summary of the highlights of 2014.

Economy and the Market

We report on the global economy, the global software market, and their impact on SAP.

Integrated Performance Analysis

We invite you to explore a key feature of our report, a depiction of the links between our financial, social, and environmental performance.

Financial Performance

SAP delivered strong growth in the cloud and a solid revenue performance in software and software-related services, despite the accelerated shift from upfront software revenue to more predictable cloud revenue.

Corporate Goals

We have four company-wide strategic goals that we use to steer the company: Growth, Profitability, Employee Engagement, and Customer Loyalty

Environmental Topics

Sustainability Management and Policies

Under the leadership of a chief sustainability officer and team, we help make sustainability integral to our strategy. Our management approach embeds sustainability into business conduct, human rights, procurement, and our engagement with public authorities.

Strategy and Business Model

Our long-term success depends on our ability to innovate, address global challenges, serve customers, and become a leader in the cloud.

Integrated Performance Analysis

We invite you to explore a key feature of our report, a depiction of the links between our financial, social, and environmental performance.

5 Year Summary

Analyze our financial, social, and environmental performance over the past five years.

Chart Generator

View our financial, social, and environmental performance in interactive charts, to see results customized to your interests.

Environmental Performance

Our green cloud aligns our environmental strategy with our business strategy.

Social Topics

Sustainability Management and Policies

Under the leadership of a chief sustainability officer and team, we help make sustainability integral to our strategy. Our management approach embeds sustainability into business conduct, human rights, procurement, and our engagement with public authorities.

Strategy and Business Model

Our long-term success depends on our ability to innovate, address global challenges, serve customers, and become a leader in the cloud.

Integrated Performance Analysis

We invite you to explore a key feature of our report, a depiction of the links between our financial, social, and environmental performance.

5 Year Summary

Analyze our financial, social, and environmental performance over the past five years.

Chart Generator

View our financial, social, and environmental performance in interactive charts, to see results customized to your interests.

Social Performance

Our people are our major asset and differentiator. With their core competencies we create social impact.

Glossary

Partner Direct

A program that offers a selection of SAP products to customers exclusively from SAP partners.

platform as a service (PaaS)

Cloud infrastructure, operating system, programming languages, libraries, services, tools and typically a defined level of support for consumers to deploy consumer-created or acquired applications. PaaS consumers do not manage underlying cloud infrastructure but have control over deployed applications. 

point-of-sale (POS)

Generic term used in distribution to describe all information that is recorded at the time a product is sold. The data typically includes the location of the sale, price point, SKU, end-user contact information, and partner contact information. The SAP Point-of-Sale application can help retail businesses reduce the operating costs of store systems – while delivering an enhanced customer experience.

powered by SAP HANA

An SAP offering powered by SAP HANA runs on the SAP HANA platform. More than 100 SAP applications are currently “powered by SAP HANA.” Partner solutions or applications that are powered by SAP HANA are certified by SAP to run on the SAP HANA platform. These applications take advantage of distinctive capabilities of SAP HANA to deliver key benefits, such as simpler administration, reduced overhead, and better business intelligence over conventional traditional technology platforms.

predictive analytics

Brings advanced analytics capabilities to a broad spectrum of users to help uncover new business opportunities, predict trends, and proactively respond to change. Through the acquisition of KXEN, SAP extends predictive analytics tools beyond data scientists to line-of-business users and analysts in the workplace by automating key modeling and analytical tasks and enabling faster deployment and adoption. Available in SAP Predictive Analysis software.

priority-one support

An additional optional maintenance phase offered after expiration of mainstream maintenance for specific releases of the SAP BusinessObjects Business Intelligence platform and former SAP BusinessObjects solutions no longer actively sold or marketed.

private cloud

Deployment implies resources dedicated to one customer and accessed through the internet. The infrastructure is owned, managed and operated by the customer, a third-party, or both, and is on the premises of the customer, cloud provider, or a third party.

private edition

A private edition is identical to the public cloud, except that the application is dedicated to one customer. See “public cloud.”

product

A non-versioned high-level view of software from a software logistics perspective. It is a “bracket” that contains corresponding software product versions.

Product Availability Matrix (PAM)

Database that bundles technical and release planning information on SAP components for quick reference. Information on the availability of SAP component releases and maintenance end dates, as well as release information are available. 

product footprint

The environmental impact of products, processes, or services by production, usage, and disposal.

product instance

A group of technically dependent software component versions that are part of a (software) product version and have to be installed and operated on a single logical system/server. The software product instances of a software product version show the maximal distribution possibility of the software product version. Also known as “software product instance.”

product line

Individual products grouped together based on their main brand names, including all versions, technical releases, editions, options, add-ons, delivery types, and related tools. Example: The product line “SAP Customer Relationship Management” would include SAP CRM 7.0, SAP Cloud for Sales, SAP Cloud for Service, SAP CRM rapid-deployment solution, the SAP Customer Insight mobile app, and so on.

product version

One or more software component versions made available at the same time for implementing a well-defined scope of functionality. The versions of a product fulfill the principle of functional continuity. From a delivery point of view, the version indicates the release of a product and can either be stand-alone or add-on. Also known as “software product version.”

public cloud

Provides consumers access to the provider’s applications running on cloud infrastructure. The resources are located on the premises of the cloud provider, not of the customer, and are shared by multiple customers accessing them through the Internet. The application is shared by multiple customers and accessible from various client devices via either a thin client interface, such as a Web browser, or a program interface. The customer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, storage, or even individual application capabilities, with the possible exception of limited user-specific application configuration. The customer is provided self-service access and tools.